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CH- South

  • Bengaluru, India

Job description

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital

You: In Our Next Chapter

We've come a long way but we're not there yet.

"Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Lenskart is looking to bring on board a transformational leader to take up the role of Business Head for West- FOFO. We are seeking a proactive and result-driven Business Head to oversee the FOFO stores in the West region. The Business Head will be responsible for driving sales, ensuring operational excellence, and maintaining strong relationships with franchise partners to enhance Lenskart's market presence in the region.

Job requirements

Be responsible for managing and growing the overall P&L of the business unit
● Develop strategies, business targets, operational plans, and budgets (AOP) for the
business unit
○ Grow and manage a portfolio of 300-500 stores across a geographical region
○ Identify areas for additional market penetration and work with the business
development team to grow the store footprint
○ Identify and address issues with underperforming stores; exit stores where
○ Set targets for all direct reports and ensure appropriate cascading across the
Business Unit organization
○ Prepare rolling forecasts and make course corrections to the plans
● Manage and expand existing stores’ business as well as drive new
stores’ growth (target growth rate of 50%+ per annum in line with
Lenskart’s historical growth rates)
○ Ensure strong store openings
○ Understand and take actions on the store audits, market data and performance
○ Continually refresh and upgrade the store experience, in line with directions
from head office
○ Be instrumental in defining and executing BTL marketing strategies
○ Oversee merchandising across the Business Unit; ensure seamless coordination
with the head office
● Build and deliver the extraordinary shopping experience that delights our customers,
resulting in industry leading NPS
○ Drive effectiveness and productivity of the teams by overseeing and ensuring
the highest quality of hiring, training and retail operations
○ Set and deliver the highest standards of store upkeep and staff grooming
○ Create a high energy work environment across the Business Unit
○ Develop deep customer understanding through store visits, customer
interactions, and analysis of customer feedback and other reports
● Control and improve the cost structure of the business unit
○ Maintain costs in line with the budget (in both, absolute and percentage terms)
○ Manage the manpower cost as per the budget
○ Minimize/eliminate shrinkage
● Build on the startup culture with a 10X growth spirit (doing things the “Lenskart Way”)
● Develop and strengthen the organization
○ Effectively communicate the organizational strategies and initiatives to the
Business Unit
○ Ensure a robust talent pipeline and a succession plan for all key roles in the
Business Unit
● Build a high performance team culture

We started with the aim to disrupt eyewear every step of the way and today, we stand as India’s Biggest Eyewear Brand and now, have a global footprint across South East Asia, Middle East and Japan.

We constantly raise the bar on our consumer experience and keep talent diversity and density at the center to help us achieve the ‘unexpected’.

#Join the Revolution at Lenskart today!