Sales Associate || UAE

About Lenskart

Lenskart is Asia’s biggest eyewear brand. It has its footprints in India, the Middle East, South East Asia and Japan. With its Omni channel offerings, customers can avail of Lenskart products and services from 1400+ Lenskart stores, Lenskart mobile app, Lenskart website, e-commerce marketplaces like Amazon, Flipkart, Nyka etc. and pharmacy shops.

A Sales Associate greets and receive customers, drive sales through engaging , demonstrating right product , share product features and benefits, explain offers , services and close the transactions.

Key Responsibilities

Customer Services

• Meet & Greet the customers

• Assisting customers throughout the shopping journey

• Sharing product features & benefit with the customers

• Explaining services , building trust & loyalty

• Resolving Customers queries pre & post Sale

• Ensure product delivery to the customer on time

• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store

• Receive bulk shipment , physical count & mark receive in the system on daily basis

• Daily replenishment to fill the display gap

• Check the bad inventory /damage product & keep it on designated place

• Ensure daily handover & receiving product from VRX through HOP app

• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines

• Maintain cleanliness & hygiene in the store

• Update all the SOPs file on daily basis

• Reconcile daily cash & card sale