Performance & Rewards lead

Job description

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 omnichannel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

Job requirements

You: In Our Next Chapter

We’ve come a long way but we’re not there yet. “Good is not good enough,” you’ll hear Lenskartians say that often.

Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

To realize this vision in the next 5 years, Lenskart’s strategic focus areas are technology, supply chain & manufacturing, talent density and consumer experience. We will also heavily focus our efforts on international expansion, M&A, and taking a bet on entrepreneurial talent. Lenskart aims to be the best global company born out of India - a successful and sustainable organization that continues to serve its purpose in the years to come.

Our international businesses are young and hustling, growing at warp speed to cater to larger shares of their respective markets. At present, we have a distribution presence of more than 40 retail stores across Singapore and Dubai, and active expansion plans across Asia and the Middle east regions. In a matter of 3 years, we are already one of the top 3 eyewear platforms in Singapore and we want to be the most trusted eyewear brand in Southeast Asia and Middle East over the next 18-24 months, through both inorganic and organic expansion

About the Role

In this role, the Lead-Compensation will manage the Performance Management and Compensation review process for Lenskart across geographies (India, South East Asia and Middle East) as part of Rewards function at Lenskart. This role is a critical part of the people function team and reports to the Global Head of Rewards of the company. The role has a wide remit which includes owning rewards strategy of the company across pay, executive compensation & long term rewards for the workforce. The key stakeholders for this role would be the CFO, the Lenskart leadership team, the Talent Acquisition team and the HR Leadership team to ensure our talent is motivated, engaged and fairly rewarded for their contributions.

Key Responsibilities

  • Design and implement performance management programs that help in clear articulation, documentation and alignment of individual goals to the overall organizational goals

  • Lead the administration of performance appraisal process including goal setting, performance review, year-end calibration, HRMS setup, employee communication etc.

  • Create a culture of development through interventions linked to continuous performance reviews, feedback and growth oriented frameworks

  • Design and implement the Compensation programs as per business needs, industry practice and rewards philosophy of the company

  • Create a rewards approach which balances short term pay & incentives with long term value creation for employees

  • Conduct salary benchmarking and analysis to ensure our compensation structures are in line with industry standards and are regularly reviewed and adjusted

  • Work closely with the HR team to develop communication and training programs to educate employees on performance management and compensation processes

  • Manage a team of performance and compensation specialists, providing guidance, training, and support

  • Define a Lenskart approach which is not only dependent on market practice but clearly identifies the value proposition that is unique to the company and driven by the company culture

  • Build and review Manpower Annual Operating plan across Departments linked to industry productivity norms

  • Strong business partnership to help identify the issues impacting the ability to attract & retain the right talent and create the right solutions to address these challenges

  • Understand different talent markets and ensure there is an appropriate framework to address market nuances where needed

  • Build deep partnership with cross functional partners across Finance, Technology and HR to drive an aligned agenda

You are someone who is

  • Highly entrepreneurial and committed to raising the talent bar at Lenskart and hiring exceptional talent that can build a $5Bn organization of the future

  • Expert hands-on knowledge and experience in a senior compensation and benefits role with the ability to develop, implement and drive major total rewards initiatives

  • Has strong communication to help drive the vision with the team and manage internal & external partnerships

  • Has a robust understanding of Long Term Incentive (Equity and Cash Linked) plans to help align leadership actions towards long term company goals

  • Excellent interpersonal relationship and partnership skills. Previous experience working directly with senior management with the ability to influence change is highly desired

  • Demonstrated ability in prioritising and making tough choices amongst multiple and/or conflicting priorities

  • Strong leadership management skills in leading and motivating teams, setting priorities and delivering organisation commitments

  • Strong project management skills with track record leading complex regional/global projects from end to end

  • Has demonstrated excellence in stakeholder management, change management and effective collaboration across the organisation

  • Confident taking a data-driven approach and present to senior management

  • Has a data driven approach towards decision making and drive a comprehensive and sustainable rewards plan with strong analytics

  • Ability to work in a fast-paced, high-growth environment with a strong focus on delivering impact as well as outcomes for internal stakeholders

  • Has an openness towards innovative & radical thinking, willing to challenge and change traditional processes to cater to the evolving talent market

  • Had experience of working a diverse set of markets and has some regional/global experience