Lenskart - Head of HRBP Retail, India

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 omnichannel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

Our Investors

Our Co-Founder & CEO - Peyush Bansal

We’ve come a long way but we’re not there yet. “Good is not good enough,” you’ll hear Lenskartians say that often.

Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

To realize this vision in the next 5 years, Lenskart’s strategic focus areas are technology, supply chain & manufacturing, talent density and consumer experience. We will also heavily focus our efforts on international expansion, M&A, and taking a bet on entrepreneurial talent. Lenskart aims to be the best global company born out of India - a successful and sustainable organisation that continues to serve its purpose in the years to come.

About the Role

In this role, as the Head of HRBP, Retail, India you will lead the HR teams supporting the company growth across the entire retail business in India. The retail workforce represents a significant portion of the company. A member of the people function leadership team reporting to the Chief People Officer of the company. The key stakeholders for this role would be the business leaders supporting the India business as well as functional leaders in the HR & Talent teams.

Transforming the way people see a retail career, creating a customer obsessed workforce and building a culture where people deliver the best work of their lives. This is the vision that this role will drive. We want you to push the boundaries and think differently to build people practices that will help deliver this vision.

• A strong business partner to the business leaders to offer thought leadership & support on organisational and people-related strategy and execution.

• Have deep insights on the business and deep connects with teams across different geographies and spend time across locations regularly

• Be agile and create scalable solutions & practices that will help solve the ongoing people challenges in this fast paced & growing business.

• Coach leaders to be become great people & organisational leaders

• Be deeply entrenched with the business to understand how cross functional teams are collaborating and help solve for any culture dysfunctions

• Drive a high performance culture across the entire organisation

• Work closely with the Talent Acquisition, Rewards, Learning and People Operations team to deliver the people agenda.

• Be a strategic yet approachable leader who is seen as a strong culture carrier for the company

• Build a culture of respect, ownership and compliance with important practices through positive reinforcements, the right culture as well as a consistent & objective approach to disciplinary issues.

• Ensure implementation of people practices related to performance, rewards , career growth & development practices

• Inspiring leader for the HR team, setting the tone for other leaders at the company and investing in the organisational health of the team

• Use data strategically. Identify and surface trends in both qualitative and quantitative data to help improve organisational health.

• Build deep partnership with cross functional partners across Finance, Technology and HR to drive an aligned agenda

You are someone who is

• Highly entrepreneurial and committed to raising the talent bar at Lenskart

• Values agility for the “here & now” but also builds with a future focussed mindset. A problem solving & curious mindset

• Ability to work in a fast-paced, high-growth environment with a strong focus on delivering impact as well as outcomes for internal stakeholders

• Loves to build the culture, hires strongly for it and has incredible people management skills

• Has an openness towards innovative & radical thinking, willing to challenge and change traditional processes to cater to the evolving needs

• Great communication, influencing multiple cross-functional stakeholders and senior leadership

• Enjoys working with data & analytics to drive decision making and change

• Has experience of working with a frontline workforce and big teams