• Coach managers to enhance their own performance and to improve the performance of employees.

• Drive brand values and philosophy in all training and development activities.

• Use effective training methods to ensure employees have a good understanding of competencies and can demonstrate the proper knowledge, skills and abilities.

• Developing specific training programs to improve service performance.

• Working with the leadership team to determine the development needs of managers

• Designing, developing and delivering a management development program to build an effective management skills.

• Developing participant and instructor materials (course manuals, workbooks, handouts, job aids, etc).

• Managing multiple program development projects simultaneously by prioritizing project deadlines.

• Aligning current training and development programs to effectively impact key business indicators.

• Tracking program development life cycles; ensuring that any problems are addressed, escalated when needed, and resolved quickly.

• Ensuring all training and development activities are strategically linked to the organization’s mission and vision.

• Measuring transfer of learning from training courses back to the business.

• Tracking key business indicators to determine the effectiveness of current training and development programs.

JD Deck_Leadership Trainer_Lenskart Academy.pdf

• 3-4 years experience as a Leadership Trainer in a Retail set-up.

• Instruction Design experience.

• Content/Curriculum Development.

• Excellent organizational, operational and process/project management skills.

• Strong communication and relationship management skills.