We are looking for a transformational and entrepreneurial leader to run and scale the Product & Tech for our in-house Luxury Premium Brand - Aqualens. This is a critical role for the growth of the company given the exponential expansion plans at hand. Our organization is known for its customer obsession and technology-first orientation, through which we improve and scale every aspect of our business.
This role infuses a unique blend of product, tech, analytics and P&L ownership. The incumbent shall be responsible for driving Aqualens to a self-sustainable platform, delivering highest standards of user experience. Excellent skills in leadership, influence and strategic planning are key pillars for this role.
KEY RESPONSIBILITIES :
TEAM LEADERSHIP AND ENTREPRENEURIAL STREAK
The incumbent will have the opportunity to lead and further build a dynamic team. S/he will do this by experimenting with ideas with a sense of urgency, irrespective of the outcome, serving as an inspiration to the Aqualens team; Be a motivational leader, taking charge and leading the function; Be accountable for achieving the agreed upon targets & most importantly, be willing to get their hands dirty and influence the team to “do it yourself‟.
CUSTOMER CENTRICITY AND INSIGHTS
S/He should deep dive into understanding customer behavior in an ever changing market place; Should be obsessed with enhancing the consumer experience; Understanding consumers well and using insights to develop the tech and product strategy, while also incorporating customer feedback and using that to improve overall customer experience. S/He should be extremely tech savvy to be able to contribute ideas for leveraging technology to enhance customer acquisition as well as retention.
COLLABORATIVE AND INFLUENCING ABILITY
The role requires the incumbent to work closely and coordinate with the internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. S/he should be able to negotiate and influence internal and external stakeholders to drive decision making.
The role is critical in building a strong brand by way of disruptive ideas and implementation. Creating, implementing and adapting best in class practices that are tailor made to drive Lenskart’s core value of Customer Obsession. S/He should be willing to experiment & demonstrate “out of box” solutions.