Lenskart is India's biggest and fastest growing eyewear brand, with over 1200+ stores. The brand takes pride in being India's first D2C (Direct to Consumer) company, which designs, creates and sells its products directly to consumers across the country, without any middlemen.
Apart from India, Lenskart now has presence in South East Asia, USA and Middle East.
Design is the new superpower for the global brands who aim to disrupt consumer experiences constantly. At Lenskart we are building a world class Design Ecosystem, consisting of design research, design thinking, design strategy and management and multi-disciplinary design skills.
Design Management sits in the Global CX (consumer experience) function and aims to transform the way people see and experience eyewear globally.
You will be responsible for
For Lenskart with global agencies
Exclusive stores for different product brands
Developing world class uniform experience for Lenskart store staff - which delivers brand pride
Understand staff feedback, benchmark with best practices globally to develop the brief
Making the in-store experience for sub-categories (like kids, color lenses, people with special eye care needs) friction-free and intuitive for consumers
Working with brand, merchandising and VM teams to design and implement 4-5 new launches in a month
Ensuring that retail learnings are shared with the internal design team to make effective creative solutions
Ability to assess creatives on both utility and aesthetics
Driving flawless execution
understanding the ongoing requirements for new communication/ design in stores and ensuring effective and timely delivery through internal design team
Must have Experience and Skills to succeed in this role
Ability to take inputs from different stakeholders, meet and observe consumers, research on global best practices to define the problem/ opportunity clearly for every project
Set clear output goals for (internal/ external) design teams
Remarkable assessment and course correction ability on the design output
Ability to find great agencies for different projects, both within India and globally.
Developing comprehensive scope and drive negotiations.
Structured and vigilant approach to managing and delivering projects
Flawless project management - with external and internal teams to ensure successful implementation.
Foreseeing interconnections in the work of different teams and planning for them beforehand
Keen interest to understand the real impact of work you do to build the learnings constantly in the ongoing work
Lenskart is an agile and growth minded organisation. You will need to collaborate with different stakeholders and make them a purposive part of every project to achieve your role’s full potential
Lenskart also prides itself on its cultural values like 10x thinking and failing harder. It’s important that you enjoying leading with high internal confidence as you will influence many teams (both, in direct and indirect reporting capacity)
We started with the aim to disrupt eyewear every step of the way and today, we stand as India’s Biggest Eyewear Brand. We constantly raise the bar on our consumer experience and keep talent diversity and density at the center to help us achieve the ‘unexpected’.
#JointheRevolution at Lenskart today!
What you will bring to this role
Bachelor's degree or higher in design management, retail design or management
Min 7 years of experience in retail excellence through delivery of design and creative solutions
Strong aesthetic appreciation skills - both spatial and graphic
Strong interest in integrating digital experiences seamlessly into retail
Passionate about reimagining the future of retail.